At Craftman 3D, we ensure that all products are carefully packaged and shipped to reach our customers safely and on time. This Shipping Policy outlines our shipping methods, timelines, and related terms.

Order Processing

All orders are processed after confirmation of payment and approval of designs (for custom orders). Processing time may vary depending on the complexity, size, and customization of the product.

Custom-made products require additional production time before shipping.

Shipping Locations

We offer shipping services across India and selected international destinations. Availability of international shipping may vary based on location and shipping regulations.

Delivery Timelines

Estimated delivery timelines are provided at the time of order confirmation. Delivery duration may vary based on:

• Product type and customization
• Shipping destination
• Courier partner schedules
• External factors such as weather or regulatory delays

Craftman 3D is not responsible for delays caused by courier services or unforeseen circumstances.

Shipping Charges

Shipping charges are calculated based on product size, weight, packaging requirements, and delivery location. Any applicable shipping fees will be communicated before order confirmation.

Delays may occur during festive seasons, national holidays, or due to courier disruptions.

Packaging

All products are securely packed using appropriate protective materials to minimize the risk of damage during transit, especially for fragile and detailed 3D sculptures.

International Shipping

For international orders, customers are responsible for any customs duties, taxes, or import charges imposed by the destination country. Craftman 3D does not have control over these charges.

Order Tracking

Once an order is shipped, tracking details will be shared with the customer, where available, to monitor the delivery status.

Damaged or Lost Shipments

If a product is received in a damaged condition or is lost during transit, customers must notify Craftman 3D within a reasonable timeframe along with supporting images or details. We will assess the issue and assist accordingly.

Address Accuracy

Customers are responsible for providing accurate and complete shipping information. Craftman 3D shall not be liable for delivery issues caused by incorrect or incomplete address details.

Changes to Shipping Policy

Craftman 3D reserves the right to modify this Shipping Policy at any time without prior notice. Updates will be reflected on this page.